FAQ

Can I also buy Migone 1866 products in physical stores?
For information on buying products in physical stores, contact the company by writing to migone1866@migone1866.com

Is there a difference in price between products bought online or in store?
The online prices are the same as those in store. Naturally for online purchases there are also shipping costs (subject to promotions regarding shipping costs shown in product descriptions).

Can the delivery address be different from the billing address?
Of course! You can specify an alternative address to the one used for registration by filling in the relevant fields on the order form.

What are the delivery costs?
There is a fixed delivery charge of 5.00 Euro in Italy, including Calabria, Sicily, Sardinia and smaller islands. There is a fixed delivery charge of 12.00 Euro to other parts of Europe (subject to promotions regarding shipping costs shown in product descriptions).

What are the dispatch and delivery times?
The products you have chosen will be packaged and shipped by Migone within 24/48 hours of receipt of your order (working days).
Generally, parcels are sent every day of the week except Saturdays and Sundays.
If the quantity of products requested by you exceeds the availability in our warehouse and no supplies are available within 24 hours, you will be informed immediately by telephone so that you can decide whether to accept the delivery times or cancel the order.

What should I do if the parcel is damaged or appears to have been tampered with?
You should conditionally accept the parcel and check the condition of the contents. If the contents are damaged, a claim will be opened against the courier. We recommend photographing the damaged parcel and you should provide as much information as possible regarding the delivery of the faulty product.
You must inform Migone no later than 5 working days by contacting
migone1866@migone1866.com or +39 055-8071919

Request to delete data:
Personal data are collected for the purposes of customer registration and initiating the procedures to process your order and related necessary communications; these data are processed electronically in compliance with the laws in force and can only be shown at the request of the judicial authority or other authorities if necessary under the authorising laws. In fact, the customer has the following rights under art. 7 of Italian Legislative Decree 196/2003: to ask for confirmation of the existence of his or her personal data at the headquarters of zainisport.com; to know their origin, and the method and purpose of their processing; to obtain updating, amendment, and supplementation; to request deletion, conversion to an anonymous form or blocking in the case of illegal processing; to object to their processing on legitimate grounds or in the case of use of the data to send advertising material, commercial information, market research, direct sales and interactive commercial communication. Deletion of your personal data is subject to the sending of written communication by fax +39 0558071093 or by post to the company headquarters: Migone1866 c/o Industria Ceraria Migone srl, Via Sangallo no. 23 Loc. Sambuca 50028 Tavarnelle Val di Pesa, Florence, Italy.